AirPods stopped working? Try these solutions

Apple's AirPods and AirPods Pro are some of the best wireless headphones on the market. However, they have their own problems and


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Sometimes the AirPods microphone does not work well, sometimesone earphone is quieter than the other. The problems are very different. If something seems to be wrong with your AirPods, we will help you find out the cause of the problem and solve it.

  • Eternal Headphone Search
  • Connectivity issues
  • One AirPods not working
  • Headphones do not connect to computer
  • Interrupted calls
  • Sound problems
  • AirPods play quietly when connected to Android
  • Charges quickly
  • How to upgrade AirPods firmware
  • How to reset AirPods

Eternal Headphone Search

This is not a problem with the headphones themselves, but with their size. Little AirPods are very easy to lose. Fortunately, you can easily find them using the Latitude app.

Open the Latitude app on your device withiOS or go to the iCloud website, log in using your Apple ID and select the Find iPhone section. Select your AirPods here and you will see their location on the map. Here will be either their current location, or their last location before shutting down. If there is a green dot next to the headphones, they are turned on. In this case, you can play sound on them to facilitate the search. If the headphones are turned off, you can at least understand where to start using the card.



Connectivity issues

If your AirPods do not connect to your smartphone or tablet, the first thing you need to do is put them in the case, wait about 10 seconds, and then get them out and put in your ears.

If this does not help, try turning off and on the Bluetooth on your smartphone or tablet. Then repeat the first step. In most cases, this should solve the problem.



Sometimes this does not help either. In this case, resetting AirPods will help. We will talk about him at the end of the article.

One AirPods not working

It often happens that the right orleft earphone AirPods. Sometimes the headphone just does not want to connect. In this case, it is also worth returning both headphones to the case for 10 seconds, and then get them out and place them in your ears.

Did not work out? Then turn off and on the Bluetooth on your smartphone or tablet before removing the headphones from the case.

Still nothing? Then your option is to reset AirPods.

Sometimes it happens that one earphone constantly turns off or does not work at all. In this case, the steps below may help.

  1. Open application Settings on your iPhone or iPad.
  2. Select section Bluetooth, and then click the “i” icon next to your ‌AirPods‌ in the list.
  3. Click Forget this device.
  4. Place both irAirPods‌ in the case and make sure it is charged.
  5. Find the small button on the case.
  6. Open the case cover.
  7. Hold the case button for at least 15 seconds. If you have first-generation headphones that do not support wireless charging, the light inside the case blinks white and then yellow. This means that you have reset. If you have ‌AirPods‌ 2 or a case with wireless charging, the light will be on the front.
  8. Close the cover of the PAirPods‌ and open it again.
  9. Bring the irAirPods‌ case with the cover open to your ‌iPhone‌ or ‌iPad‌. Your device will detect ‌AirPods and you can connect them. ‌

If this does not help, try resetting the network to ‌iPhone‌. To do this, go to Settings and select Basic> Reset> Reset Network Settings. After that, reconnect irAirPods‌ to the device.



If one AirPods is quieter than the other, this article will help.

Headphones do not connect to computer

On new Macs, this problem is rare, butkeeping a connection with older computers can be difficult. Firstly, you need to follow the same steps as in the case of a problem connection to a smartphone. Put the headphones in the case for 10 seconds, and then remove and place them in your ears.

If this does not help, you need to untie the headphones fromcomputer, and then bind them again. To do this, turn off and on the Bluetooth on the computer. This can be problematic if you have a Bluetooth mouse. In this case, go to the Bluetooth settings (through the icon on the menu bar or System Preferences> Bluetooth), find your AirPods and turn them off. After that, connect the headphones to the computer, as for the first time.

Interrupted calls

The problem with interrupted calls on AirPodsexists since their release in 2017. Fortunately, there’s just a solution for her. Try receiving calls when you have only one AirPods in your ear, not both.

If this does not help, there are a couple more options. To get started on iPhone, open the Settings app and select Bluetooth. Click the i icon next to your AirPods. Then press the microphone and select the left or right earphone. You can also turn off Auto Ear Detection here. However, this will disable one of the most convenient features of the headphones, and it will also be faster to spend charging.

If, after this, the problem persists, try resetting.

Sound problems

Deterioration in sound quality may be caused byfor various reasons, so it’s all pretty complicated. Perhaps some interference interferes with the Bluetooth connection, which is why AirPods play quieter or even turn off periodically. If this always happens in the same place for you, then the cause is interference. If this is in your home, then try to find the device that is causing the interference and move it. Or just use AirPods elsewhere. If the problem arises at work, you're out of luck.

There is another solution, but it is not veryconvenient. Wi-Fi sometimes causes interference, especially during calls. You can turn off Wi-Fi during calls. After you can turn it on again. Also, disabling ear auto-detection sometimes helps.

AirPods play quietly when connected to Android

If you use AirPods with Android, then youYou may have noticed that the headphones sound quieter than when connected to an iOS device. Many AirPods features depend on the W1 chip (or H1 for AirPods 2 and AirPods Pro). Android devices do not have it, and this can affect the volume of the headphones.

The fact is that when you connectBluetooth headphones always have two volume levels: the volume of your device (smartphone, tablet or computer) and the volume of the headphones themselves. When you connect AirPods to an Android smartphone, the headphone volume does not sync with the device volume, as in iOS. Fortunately, there is a solution to the problem.

Try increasing or decreasing the volume byAndroid device. A volume indicator will appear on the screen. Click the arrow next to the volume indicator and you will see all available volume sliders. Among them will be a Bluetooth slider. With it, you can adjust the volume of the headphones.



Samsung Galaxy smartphones are still more convenient. Go into the Bluetooth settings and click on the button in the form of three dots in the upper right corner of the screen. Here you need to enable media volume synchronization. After that, headphone volume control will work the same as in iOS.

Charges quickly

AirPods should work about five hours afterfull charge, and talk time up to three hours for AirPods 2 and AirPods Pro or up to two hours for regular AirPods. Over time, their charge will last for less time. There is nothing to be done about it. If the charging abruptly started to sit much faster, there are several options.

First, make sure that Auto Ear Detection is enabled, as it saves you a lot of battery life. If the function has already been enabled, we can only recommend a reset.

How to upgrade AirPods firmware

Before resetting your AirPods, check to see if there is an available system update for them. If there is, then it can solve your problem, and a reset is not needed.

Unfortunately, updating AirPods or AirPods Pro does notso easy. To do this, connect the headphones to a power source, and then activate the connection to the iPad or iPhone. After some time, the installation of the update may begin, if available.

To find out which firmware version your AirPods use, do the following:

  1. Make sure your AirPods are connected to your iOS device.
  2. Open Settings.
  3. Select General.
  4. At the bottom, select About this device.
  5. Choose AirPods.
  6. Here you will see the version of your headphone system.

Most likely, your AirPods have already automatically updated to the latest available version of the system in the background. Then either a reset or the help of a specialist will help you.

How to reset AirPods

As we already wrote, resetting AirPods can solve a lot of problems. Fortunately, it is done very quickly and easily.

  1. Put your AirPods in the case.
  2. Hold the button on the back of the case for 15 seconds until the lamp flashes orange.
  3. Open the case next to your smartphone and reconnect AirPods to it.

If you have an iPhone, then the headphones will automatically connect to the rest of your devices. Otherwise, they will need to be connected manually to each of the devices.

If even a reset did not help you, then the only option is to contact a specialist. Take your headphones to a trusted and reliable service center.