60% of Russians believe they can fix a computer themselves

The Sberservice company conducted a study and found that 60% of Russians do not want to apply for

professional assistance in computer repair and maintenance. They believe that they are experienced enough and can fix the PC themselves in most cases.

Accordingly, 40% of Russians are ready to turn tospecialist in case of breakdown. As CNews writes, problems that the user really cannot solve on his own do not arise very often. For 70% of respondents this happens on average 1-3 times a year. Even if the user cannot solve the problem himself, there will be people around him who can help. It is reported that 39% involve relatives for computer assistance.

Sberservice noted that the appeal forprofessional help is perceived as the last option. Experts believe that the reasons for this are the absence of strong players in this market and the poor awareness of users about such services.

CNews adds that Russians most often do not know where to turn for computer help and are afraid that it will be expensive and time-consuming.