20% of Tinkoff clients are thinking about changing the bank amid news of its sale to Yandex
Recently it became known
20% of clients surveyed said they were thinking about switching. 73% of respondents said that they approve of the deal with Yandex. 14% of clients even said that they want to expand cooperation with Tinkoff.
Those people who nevertheless thought about the transition,they fear a possible deterioration of conditions and tariffs for cards, a decrease in cashback, the introduction of commissions, a drop in the level of customer support, disruption of work and an increase in prices for the Tinkoff mobile operator.