Camera glasses continue to crack on Pixel 7 and Pixel 7 Pro smartphones, but Google does not want to recognize this as a marriage

At the end of December, reports of cracked glasses began to appear on social networks Twitter and Reddit.

cameras on the Pixel 7 and Pixel 7 Pro smartphones. Several weeks have passed - and the complaints are growing every day.

What is known

Of course, this doesn't happen to everyone.device, but, nevertheless, the problem is serious. According to users, the protective glass cracked on its own - the phones did not fall or hit, which could lead to damage.

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But most of all, the owners of "pixels" resentGoogle's reaction to this problem, or rather, its complete absence. There were cases when the company agreed to repair a damaged gadget for free, but mostly the repair is at the expense of the buyer.

For example, one Reddit user said,that the service center refused to recognize the cracked glass as a warranty case and demanded $400 for repairs. Previously, users reported that the cost of repairs is $200, since it is necessary to change not only the camera glass, but the entire back of the smartphone.

Pixel 7 and Pixel 7 Pro owners wantGoogle has taken responsibility, but the company is in no hurry to do so, stubbornly turning a blind eye to the problem. According to experts, the problem may be related to the aluminum used on the camera panel of the Pixel 7 series. In any case, this is not a hardware error that can be fixed with an update.