Face ID does not work with a medical mask: what to do?

Due to quarantine, we all must wear medical masks and other protective equipment at all times. Because of this,

iPhone owners may face a newproblem — Face ID does not recognize a user wearing a medical mask. In fact, all this can be solved. Below we publish for you a detailed description of the method from foreign bloggers.

How to set up Face ID to recognize you as a mask?

Catch the detailed manual. We start by resetting your previously scanned face:

  1. Open “Settings” → “Face ID and password” on the iPhone → “Reset Face ID” on the iPhone.
  2. Next, we click on “Set up Face ID” and take a new scan of you, but only while wearing a mask. Please note that the mask should be folded in half so that the other half is
    it was visible.
  3. Then we perform the next scan, only now we open the other half of the face, and we fold the mask in half also on the opposite.
  4. Similarly, we do everything a second time, setting up the “Alternative Appearance”. Done!

Face ID on iPhone can now recognize youin a medical mask. If suddenly the attempt is unsuccessful, try lowering the mask a little lower. By the way, if you suddenly use the device, know that Face ID will not work in this case. And if you re-scan, the data protection will not be the most reliable, since the technology will only use half of your face. As for using Touch ID with gloves, we can only recommend using it as an alternative to a password.