Fraudsters started calling bank customers in instant messengers

The press service of VTB Bank reported a new fraudulent scenario. The attackers started calling clients

banks not by phone, but in instant messengers. Discuss

Calls are made in popular instant messengers undera pretext for processing an application for changing a trusted number or applying for a loan, and the robot calls. If a person denies that he applied to the bank, he is transferred to a dummy specialist.

Next, the scammers try to extract from the userbanking information: a unique client number, bank card details, codes from SMS to enter your personal account. If a person believes and transmits data, fraudsters can gain access to the funds in the client's accounts, his pre-approved loans.

“We started to record that from calls tophone numbers scammers switched to instant messengers. There are many reasons for this: calls via messengers are free, they lack anti-spam and fraudulent filters, there are no caller IDs, each service is regulated by its own policy. Tracking attackers through these channels is much more difficult,” said Nikita Chugunov, head of the digital business department, senior vice president of VTB.