While the European Commission is investigating regional restrictions on Steam, the Competition Authority
What is known
The office became interested in Microsoft products,Sony and Nintendo. CMA decided to check whether companies are not violating the laws, as well as how well the refund and renewal of subscriptions work. To this end, the Office requested information from Microsoft, Sony and Nintendo about the conditions of use of the service, and also contacted buyers for comments.
“Our investigation will allow us to find out whetherthe largest online gaming companies with their customers when they automatically renew their contracts and whether people can easily give up on them or get a refund. If we find that firms do not treat people fairly, under the law on consumer protection, we are ready to take measures, ”said CMA CEO Andrea Coscelli.
Last year already the Norwegian consumerThe commission noted that EA, Nintendo, Sony, and Valve had violated EU law by not allowing goods to be returned within 14 days. As a result, the owners of the PlayStation recently received the opportunity to return money for DLC and digital copies of the game. Microsoft also allows you to return the game, but Nintendo still does not give money if you bought the game by mistake or you do not like it.