How TravelTech Has Changed: AI for Family Travel, Virtual Guides and QR Passports

According to a KPMG study conducted at the end of 2020, tourist preferences have changed: many

plan trips on their own withoutmediation of travel agents and tour operators, using technological online services and mobile applications. Market participants note that in order to attract customers, they are ready to look for new market niches and develop new products.

Experts expect direct sales of tours to growoperators through their websites, mobile applications for booking services and instant messengers. There is a tendency to replace traditional travel services with their online format - online excursions, exhibitions and master classes using VR / AR technologies, machine learning technologies, AI have become available and have acquired an independent value. Here are eight promising startups from Russia, Europe and America that can significantly affect the TravelTech market.

Rethink family travel

TripAbrood came from Alexa-Maria RathboneBarker in 2018, when she struggled to book a vacation with her husband and three young children at regular services. The startup is using machine learning to rethink family travel, remove irrelevant options from searches, and find options with unique characteristics.

The service is based on an AI assistant for the organizationfamily trips, helping users choose the best locations and travel dates: algorithms simplify the planning process and partially replace the travel agent.

Skye Virtual Assistant Launches On Sitechat, asks the user about his family and habits, searches for the best options among hundreds of thousands of objects and gives individual recommendations. The service allows you to avoid endless scrolling and filters and advises 24/7.

Split checks

Launchtrip is the world's first platform fortravel bookings focused on group travel and activities. The service helps friends plan difficult routes, find interesting locations, events and share travel receipts. In addition, Launchtrip offers discounts for large groups.

An interesting hybrid of Travel and FinTech solutionscreated by serial entrepreneur Julian Ing. The project is in beta testing, but you can join the closed version on iOS or Android this summer.

Check location

Often when planning trips not to the endit is clear whether it is worth visiting the advertised location. The 360STORIES platform allows you to take a virtual tour, remotely explore the sights under the guidance of guides, and decide how strong the experience is and whether you really need to go there. Group tours and activities are possible on the platform.

In the service from the participants of the Moscowinnovative cluster, you can use AR-functionality during live excursions. Imagine you are visiting New York. With AR glasses, you can be joined by a virtual guide to give you restaurant recommendations or points of interest. The platform is available in desktop version, iOS or Android.

Check in the hotel virtually

AVATOUR service allows hotels to remotelyconduct rooms with inexpensive and mobile 360 ​​° capture technology. Hotel owners can show potential guests the rooms in detail, and ordinary users can remotely host a party by inviting guests from all over the world.

If you are conducting a tour, you will need a camera with360 ° shooting capability, selfie stick and audio headset. With the AVATOUR Host app, you can invite guests to join the tour in a browser or with a VR headset for a complete immersion. During the meeting, the number of participants is limited to 20 guests, people from anywhere in the world can join you virtually and watch the video stream, scrolling the panorama on their screen and asking questions about the location. AVATOUR Host app works on iOS and Android.

When you need a translator

PIE Project Helps Customers Connect Remotelyan interpreter under any incomprehensible conditions. For example, when buying tickets in another country, an emergency situation arises or in a foreign city a tourist has to interact with the police.

You can use the service around the clock.The client orders an interpreter through the app, makes a reservation, specifies the required language, the specifics of the conversation, for example, when it comes to medicine or legal issues. A video meeting with an interpreter will start in the client's personal account at the appointed time. Now managers manually select translators from any language from the partner base; in the future, the startup plans to launch a marketplace for translators and assign them automatically.

Introduce yourself for an emergency

QRepublik service develops QR codessafety for travelers who play the role of Travel ID. The client opens an account on QRepublik, if desired, buys a bracelet or a silicone attachment for a watch with a QR code, in his personal account he tells about himself the basic information for an emergency: medical history, medications taken, possible allergies. One account can have several profiles. In a crisis situation, QRepublik will translate information into 24 languages ​​and help you get qualified help from a doctor.

The data is stored in the cloud, and in the system theycompletely impersonal, making them useless for theft. QRepublik Key depersonalization technologies allow you to securely store the client's medical data. The project was developed by participants in the Travel Tech Challenge technology competition.

Take a walk with a personal guide

Singapore service Port helps to find in anotherthe person's country and send him to a specific location, for example, to a museum, to a conference or to an industrial exhibition. The guides are specially trained by Port. The user can make video calls to a personal guide from anywhere around the world, attend important events in real time, take the desired pictures, and interact with other people.

Port's authors assure that the service, available in the browser, on iOS and Android, saves travel budgets and provides complete immersion in events, making client sessions productive.

You can pay for tickets later

Startup Fly Now Pay Later offersfintech services for travelers. The client can choose a suitable loan or installment plan and arrange a voucher. You choose a ride through a service like Trivago or Booking, book it through the app, then Fly Now Pay Later pays for it with a travel provider, and you pay for it over several months. The service earns on a one-time installment commission.

The startup team states that its goal is tobuild a future in which you can spend less time dreaming about your next trip, and spend more time exploring the world and getting new impressions. Available on iOS and Android.

Innovative travel products, services withusing artificial intelligence, industry marketplaces continue to develop the market, and somewhere they even open new niches, creating products at the intersection of several industries like Travel and FinTech.

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