Myths and truth about Apple repair at service centers

Recently, due to the great demand for Apple products, there have been many workshops that are engaged in

Repair of equipment of the Apple company guarantees 100% original spare parts, quick repair and low prices.Today we will dispel all the myths about whether it is worth trusting such workshops and what "pitfalls" lieat the bottom of such marketing promises.service center iLounge Lab

The whole truth about Apple technology repair Ukraine

Yes, we all know that an official representativeYou will not find Apple products in Ukraine during the day with fire, simply because it is not. But this does not mean that all the workshops are a threat to your device and you need to go to repair everything in neighboring countries, also this does not mean that you need to give your device to be torn to pieces by anyone.
In fact, in Ukraine, even in small towns, there are high-quality workshops and very responsible masters who canfix your device no worse than in the official App Store.
Therefore, today we have collected the main myths about the repair of Apple equipment in service centers and want to destroy or confirm them.

1. Low price is an indicator of the quality of repair

Myth:Not always a low price for fixing Apple devices is an indicator of poor quality of service or the fact that you will certainly be deceived.There are services that make special discounts on repairs because they are trying to attract more customers or because they have a lot of spare parts from "decommissioned" devices from the store.Also, the service may have special seasonal discounts or just the workshop is located "at home" and the master does not need to pay for a separate rental of the premises, which is why the price is a little lower.So don't blame such workshops for poor service.

True:Fixing Apple appliances is not cheap, you have to understand it, accept it, and, in fact, appreciate it.Sometimes the price of repair is really an indicator of the quality of service.You should be alarmed by the very low prices for repairs that roll overOf course, there can be no question of a high-quality replacement of the iPhone display for 100 UAH.Because even the protective glass is much more expensive, and it is natural that repairsIt is the same with the battery, cables, case or other parts that are inside.Well, the price of replacing a lost SIM card slot should not be so "biting".

Who to believe:Estimate how much spare parts cost, check on other sites, go through the reviews about the service center, and if there are none, but you have the opportunity to go and see the place of work of the center, take the time and walk.In any case, on the spot, you will understand whether you can trust these people with your device or not.

2. Original parts

Myth 1:Everyone thinks that original spare parts are the highest quality, which cannot be better.Yes, for iPhone/iPad, native spare parts are very good, but if the spare part is broken, it means that there was a defect in it.There is no guarantee that if you are supplied with an original part from another iPhone, it will not beEverything in our lives is not reliable and we need to accept it.It will be a matter of how the Apple workshop made a certain batch, whether you came across some kind of "defect", and so on.
In addition, since the iPhone is not a "pure American", Chinese details are quite acceptable for it.There were cases when Chinese parts withstood much more and turned out to be of much higher quality than the original ones.

Myth 2:In Ukraine, there are no services that install original spare parts.Because Ukraine is not a deserted island, and workshops are trying to get the best customers because of great competition.Therefore, many representatives go to Apple stores on their own or buynon-working iPhones in order to get original parts and thereby attract more customers.

True:There are service centers that really care about their reputation, they are sickThey are worried about every breakdown and are ready to get you original spare parts directly from the App Store in the United States for money.They usually report this on the website or in person during repairs.Of course, original parts are more expensive than Chinese ones, but they are not always the best.
There are also service centers that really "profit" from people, promising original parts, but in fact, there is nothing from the original at all.In such a case, you also need to look at reviews and customer treatment.

3. What if "Diagnostics"?

Myth:Workshops always try to deceive their customers by identifying breakdowns during diagnostics in order to get more money.No, diagnostics is not a way to rip off your money, but a necessary annual check-up that evaluatesthe performance of your device, helps to understand its weaknesses, protect againstfuture breakdowns.

True:Some low-quality and unscrupulous masters can really use diagnostics as a way to turn you to their "clinic".But who prevents you from contacting another master?If your device's diagnosis is confirmed, then you'll know where to go and who to trust.Well, if you are deceived, you will know which workshop you should not go toapply.

Who to believe:First of all, your device.If suddenly during the diagnostics you were diagnosed with a "battery tumor", but you really understand that your smartphone holds perfectlycharge (as for its model), there are no obvious problems and a sign for concern, then it is better to check your iPhone in one or two more workshops before giving it "under the knife" to the master.

4. Theft of spare parts

Myth:All workshops steal parts from original devices to use them for their own purposes.

True:Yes, such a practice exists.But only in services where there is no regulation of work, ethics and conscience. Seriously, why do professional workshops need this? After all, it is much more problematic to disconnect a part from the body and install a low-quality spare part back. And why would professionals, who already sell original spare parts and have their own suppliers, need you to write angry reviews, undermine the reputation of the workshop and no one comes to them?

Who to believe:You won't be able to check it yourself, no.Did you “lose” anything original after the repair? Therefore, logically, you have no options on how to act to prevent your smartphone or any other device from being taken apart. But you can read reviews, study the place of work and prices of the workshop, service. This will give you an idea of ​​who is in front of you: a good master or a thief. It is equally important to have your smartphone checked in another workshop after repair. Simple diagnostics can reveal the loss if your device begins to work worse.

5. Time is money

Myth:In workshops that do things quickly, it’s bad,because they don't pay attention to minor breakdowns. This is not true, because everything can be done quickly if the master has his hands full, if they have no other clients, if the breakdown is minor. And this does not mean that the quality of work will be lost due to time.

True:However, we should not forget that no onenone of us have superpowers. And fixing a broken display or cable in ten minutes is simply unrealistic. Even high-quality glass does not stick in 10 minutes. Also, you should not trust workshops that take a very long time to repair your devices - although the work of a master is meticulous, it is not impossible. Time management is a very important indicator of the quality of the workshop.

Who to believe:This will sound strange, but you can trust the videos on YouTube. Look for a complete disassembly of your smartphone or the required breakdown. See how long it takes, and when contacting a technician, just ask when they will start repairing your device. Always pay attention to how long they promise to repair your device: this should be the “golden mean”, not too quickly, but not three months (except if you were informed in advance that you will need to wait for the delivery of parts).

6. Status: “We are waiting for the item”

Myth:Service centers specifically say thatthey “wait for a part” for two to three months so that their craftsmen have time to steal your iPhone. This is not true, sometimes the service really needs to purchase parts, because there is no guarantee that someone didn’t come before you and order the last part that was in stock. In addition, workshops cannot produce the necessary parts themselves.

True:We also met centers that delayedwith the return of the device, citing the fact that they do not have the parts. Sometimes it happens that services can manipulate people through their lack of education.

Who to believe:Common sense.A good workshop will immediately inform you that they do not have such a part in stock, tell you the delivery time and offer you to either leave your device and wait, or come back a little later when the part is delivered. You can ask them to remind you with a phone call or SMS that your part is in place, which also shows good form. If your device is already being delayed, ask to explain in detail what happened, why the part did not arrive on time, when the repair will be ready, and whether it is possible to make a discount for the fact that the workshop is delaying the repair. Adequate masters will always explain everything and make concessions if this makes sense.

7. A beautiful site is a quality indicator

Myth:A beautiful website is the merit of marketers,programmers and other workers, but not service technicians. There is no guarantee that you will get the perfect repair from the people who drew the cat on your screensaver and vice versa.

True:Workshops that care about their clientsin every sense - they will spend money and design a beautiful website, make easy navigation, develop a menu and make sure that you are always visible.

Who to believe:Master's workplace.Usually, workshops that are familiar with SMM make inclusions from the work of the master, sometimes post a workplace, interesting instructions and life hacks for users. And it doesn't have to be paid. If you are lucky enough to find the perfect workshop, where everything is brand new, then that’s great!

Results

As they say: "In this world you cannot trust anyone but yourself." There is no guarantee that you will not be deceived even in the Apple service, because everywhere (mostly) people are engaged in fixing devices. But, thanks to some interesting life hacks, attentiveness and perseverance, you can easily find yourself a quality workshop in any corner of Ukraine.

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