Since the new Samsung Galaxy S10 is already on sale, its first owners are actively sharing their impressions,
Problems with the Galaxy S10
All the problems and errors listed belowWith the Samsung Galaxy S10 were described by users on the official Samsung community forum and on Reddit. Several owners at once report that the function of protection against accidental touches does not work on the phone. As you know, the Samsung Galaxy S10 has the option of blocking random touches, which should turn off the display when the phone is in a dark place, for example, in a user's pocket. However, the function does not work correctly. Because of this, users notice that when they pull the phone out of their pocket, a set of numbers, letters and symbols is displayed on the screen, for example. Some blame the location of the proximity sensor, which is located on the status bar just above the “%” symbol used to display the battery life of the phone.
There are users of the Galaxy S10 who claimthat their phone takes screenshots, opens apps, and even turns on a flashlight while in a pocket or purse. I wonder how this can happen, because to turn on the flashlight you need to press.
That's not all. Some users feel like a smartphone vibrates in their pocket. And when they take the device out of their pocket, it heats up and the battery discharges faster than it should be. It seems that the incorrect operation of the function of protection against accidental contact can lead to unpleasant consequences. For example, the owner of the Galaxy S10 in the United States did not even understand that his phone dialed the police emergency number that came to his home.
One owner of the Galaxy S10 has an opinion onthis account. He claims that the proximity sensor can see light through the pants, and as a result keeps the screen on. In fact, the sensor is designed to turn off the screen when something is in close proximity to the display. It turns off the screen when you are talking on the phone, and the device is brought to your ear to save battery power and prevent accidental touching.
By the way, the iPhone was the first smartphoneproposed this function. While checking his theory, this Galaxy S10 user closed the proximity sensor with his hand, holding the device in his pocket, and the screen did not go out. He believes that Samsung has incorrectly calibrated the function of protection against accidental contact. Another user believes that because his fingerprint unlock function is enabled, his phone constantly scans fingerprints when the display presses against his foot with the device in his pocket.
One of the users of the Galaxy S10e says heI was able to prevent the phone from being turned on and dialing out of his pocket by turning off the “Raise to wake up” function in the settings. Another user noted that turning off the "Always on display" and "Double-tap to wake up" functions leads to an increase in the battery life of the phone. But not all users of the Galaxy S10, who have disabled the functions described above, eventually succeeded.
Samsung probably already knows about this problem, but so far they haven’t commented on it. Most likely, the manufacturer is preparing a "patch" in the form of new software to solve the error.