Samsung Galaxy Tab S5e tablets have Wi-Fi problems: what to do about it

In mid-February, Samsung introduced the Galaxy Tab S5e tablet with good hardware, a thin body (only

5.5 mm), a capacious battery and a price tag of $400. And now complaints have begun to come in from the owners of this model.

What's wrong

The fact is that sometimes the tablet begins to “lose” the Wi-Fi signal level. For some, the signal disappears altogether, for others it simply decreases.

Moreover, the problem only arises when the user holds the tablet horizontally with both hands, and the front camera is located on the left.

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As it turns out, in this area (to the left of the camera) there is an antenna and a Wi-Fi signal receiver. If you hold the device this way, they close with your hand and the signal level drops.

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What to do

Samsung has not yet responded to thissituation, but some users who complained about problems to service centers exchanged their old tablet for a new one. True, new devices have the same problem, because the location of the antenna and receiver has not changed.

Therefore, for now the only way out is to hold the tablet vertically or horizontally, but so that the camera is located on the right, and the hand does not interfere with communication with space.