Not long ago, Apple switched its new laptops to proprietary M1 processors. You can't argue that
What happened?
The publication 9to5Mac found complaints about cracks appearing on forums and communities, despite the fact that no one touched the laptop at all at that time. For example, one of the users told the following story:
“I have a Macbook Pro M1. Bought in March 2021.Yesterday morning I opened it and found cracks on the screen. I contacted Apple and had to pay £570 up front for them to repair it. I told them I didn't do anything to damage the screen, but they said their technicians would decide if I damaged it."
The issue affects both the M1 MacBook Air and M1 MacBook Pro. Mostly, cracks appear after closing the lid. Here are some more similar stories:
“I bought a MacBook Air M1 6 months ago, and the screencracked for no apparent reason. I left my computer on my desk overnight and when I opened it the next day, there were 2 small cracks on the right side of the screen that ruined the screen. I contacted an Apple Authorized Center who told me that Apple's warranty does not apply because it is a crack at the contact point."
“The same thing happened to me. The laptop was on my desk, and when I opened it, it was broken and there were streaks on it.”
“My 17-year-old daughter was sitting at her desk,I was working on my MacBook Pro (M1) and closed it to take a break. When she returned to her work, opening the device, she noticed that the bottom of the display was covered in flickering black and white lines, as well as perpendicular colored lines on the left side of the screen."
“I just experienced the same thing. On July 28, I closed my laptop to take my dog outside. I came back and opened the laptop and there was a crack.”
Most likely, when closing on a laptopThere was indeed some debris that damaged the display. It's also possible that the screen frame is too weak to properly protect the display when opening, closing, and transporting. In any case, Apple repaired or replaced devices for free for some users. But some had to fork out money for repairs.
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