Reporters learned that Microsoft hired contractors in China to listen to user conversations on Skype and
It is reported that employees received from MicrosoftSlices with entries in which they were asked to evaluate the quality of automatic translation in Skype and Cortana responses. At the same time, the performers worked at home from personal computers through the application that they accessed using the Chrome browser. Microsoft did not monitor whether employees transfer access to the application to other people, and did not control their actions at all.
One of the performers told reporters that he had to listen to personal conversations of users. Some were even associated with domestic violence.