By PlayerUnknown’s Battlegrounds Brendan Green and co-founder of Vlambeer Studios Rami Ishmael spoke at Gamelab, telling
What is known
According to Green, communication with the PUBG communityComplicated when the game became popular. At that time, 30–35 people worked in the studio, who had to support a project with 3.2 million users online. Since the developers did not have time to repair everything that the players find, they received many unpleasant reviews.
“They told me they hoped that my daughter would be raped, that I would burn alive and die in agony. It was written from public profiles on Facebook, where their photos were posted, ”Green said.
Green noted that the indignation of players has reasons, but the comments themselves are not very informative. Basically, the feedback comes down to messages in the style of “Fix my game, goat”.
“When we reworked Erangel, it leakedcard with a large number of [new] buildings. It was one of the test cards that we used inside the studio, and the Internet went crazy: “You messed up“ Erangel ”! You have no idea what you are doing! You are just awful designers. ” The team took it to heart, ”recalls Green.
Rami Ishmael noted that a similar reaction proceedsfrom players who consider developers lazy. Like, once the game has problems, the creators do not try and spit on the opinion of gamers. According to the head of Vlambeer, developers can not fix all the shortcomings of the game, no matter how hard they try.
"I am constantly asked why many games from"Early Access" fail. And the point is not that we are lazy or trying to rob people. Sometimes you just encounter a problem you cannot solve, and then you have a budget, ”added Green.
The author PUBG noted that most gamers want to improve the game for themselves, because developers are listening to criticism, but sometimes ignored, relying on their own judgments.
"You enjoy the game and we appreciateyour feedback, but ultimately we have to take into account our vision ... We need to study the feedback very carefully, remembering that the vision must remain clear, ”said Green.