The user has a burned smartphone Redmi Note 7S. Xiaomi refused to help

Unfortunately, almost every manufacturer has encountered (and repeatedly) spontaneously ignited their

smartphones. And recently, such an incident occurred with Xiaomi.

What happened

This story was told in social networks Chavkhan Ishvar(Chavhan Ishwar) from India. In early October, he bought a Redmi Note 7S smartphone (a copy of the global version of Redmi Note 7) and used it for a month without any problems.

However, on November 2, at work, the smartphone suddenlycaught fire. Its owner smelled of burning and smoke when the gadget just lay on the table. At the same time, the transparent cover that came with the kit melted from high temperature.

Chavkhan assures that before that he did not charge or drop the smartphone.

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What did they do to him?

User attributed the burnt Redmi Note 7S toservice center, but they could not even remove the SIM card - the gadget was so damaged. A few days later it was reported that it was impossible to fix the smartphone.

The head of the service center admitted that the battery became the cause of spontaneous combustion - more precisely, something inside it.

Then the user contacted the service directlyXiaomi support. But they didn’t help him either, saying that the warranty does not apply to the battery. Experts found that the incident occurred as a result of external exposure, so the case was classified as "damage caused by the customer."

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