The user has burned out Redmi Note 7 Pro, but Xiaomi again refuses to acknowledge the problem

We recently wrote about a Redmi Note 7S self-ignition case in India. Now the same story happened

with a Redmi Note 7 Pro smartphone, but already in China.

How was it

Song Yujie, who lives in the city of Zhoukou, Henan Province, bought Redmi Note 7 Pro about three months ago to his father.

That day, a man watched a video on a smartphone. The gadget was lying on a blanket, and its owner fell asleep at some point. But he soon woke up from the smell of burning and saw a burning smartphone. Trying to extinguish him and the blanket, Son's father received minor burns.

Judging by the pictures, as a result, Redmi Note 7 Pro burned out completely and even fell apart.

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The user says that at the time of the fire, the smartphone was not connected to charging, no “heavy” applications were launched.

What they say in Xiaomi

Despite the 18-month warranty, Redmi Note 7Pro, in the Xiaomi service center refused to change the smartphone. Employees stated that the fire was not related to the quality of the product, but was triggered by external factors.

By the way, in the case of the Redmi Note 7S in India, Xiaomi did the same and recognized the fire as a non-warranty case.

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