Although Walmart executives often talk about automating workflows, the usual
At the same time, Walmart employees are being cut wages,because, because of automation, they officially have fewer tasks. However, they have to take care of the robots and, as a rule, do their work, since many customers are more likely to communicate with people than with automated devices.
In warehouses, Walmart uses robots tounloading machines and scanning shelves for missing goods. At the same time, employees had to train these robots, but in many stores the loaders did not do this - instead, employees simply correct the errors of the devices.
In addition, many customers "often attack robots, and some like to hit them from the back after the device travels."