Users of the flagships of the Galaxy S10 and Galaxy S10 + began to complain about the work of fingerprint scanners. In samsung
First, a little history: In the two top models of the line, the subscreen fingerprint scanners are installed (Galaxy S10e is normal). Even before the official announcement at Samsung, they said that smartphones will be sold with a special protective film that will protect the screen from scratches, but will not interfere with the operation of the scanner.
But in fact, everything turned out differently: fingerprint sensors do not work as well as we would like. Users have to apply their finger several times to unlock or push the display quite hard. Protective glasses further degrade the performance of the sensor.
In this case, without a protective film, the scanner works much better.
What to do
Samsung assures that it is not a defect, and solveThe problem is possible with the help of a software update, and not in the service center. In the near future, the company promises to release an update that will improve the operation of the scanner. By the way, the first update for the Galaxy S10 also concerned the fingerprint scanner.
Recall claims from users and to Face Unlock. You can unlock your smartphone using the owner's photo, even from the screen of another device.