Touch ID is a great tool for authenticating the shopping process in applications using
Unfortunately, there is absolutely nothing in this world.perfect. Happens, Touch ID does not work correctly with the AppStore when authenticating while shopping. Instead of requiring you to use a fingerprint for authentication, the App Store can ask the user for a traditional password.
Do not worry if a similar situation arises. Below will be shown how to solve this problem.
What should I do if Touch ID does not work in the App Store?
Step 1: Go to Settings on your iPhone or iPad and go to the section Touch ID and password. If the code request feature is enabled, it can be queried.
Step 2: Disable iTunes & App Store.
Step 3: Next, you need to restart the device. Hold the lock / sleep button. Repeat the same steps to turn on the device.
Step 4: Next you need to go back to the section Touch ID and password in Settings.
Step 5: Enable iTunes & App Store.
After carrying out these actions, with anyTrying to make a purchase through the App Store, the user will need to use the Touch ID, not the Apple ID password. It is necessary to take into account that if purchases through the App Store were not made within a day, the device would still require entering the Apple ID password.
It happens that this problem occursdue to incorrect operation of the Touch ID equipment. That is why it is necessary to ensure its normal functioning. You can verify this by using the Touch ID on the locked display to unlock the device.