If you encounter a problem in which the application freezes at the loading stage and the status constantly hangs
1. Check if Apple servers are available
Yes, this happens, go to the special Apple page and make sure that all services are working, including the App Store.
2. Reboot
The most popular and effective solution – “Please turn off your device and turn it on again”
Hold the Power button and then swipe your finger across the “Power Off” text. Hold the Power button again to turn on your iOS device.
After rebooting the device, the status should change from “Waiting” to “Loading”.
3. Download the app again
If the reboot did not help, find the application in the App Store and try downloading it again.
4. Check Wi-Fi
If the application does not load, it could be a problem with Wi-Fi. Try rebooting the router or switch to another network.
5. Exit the App Store
Try logging out of the App Store and logging in again. In the App Store on the pageSelectionscroll to the bottom to exit.
6. Reset settings
If all of the above methods did not help, thenYou may need to reset your iOS device. This will reset the App Store and may help in solving your problem by stopping the frozen download.
Go to the section“Settings” -> “Basic” -> “Reset” -> “Reset all settings”
This will reset all settings, but your data will remain.
After you do this, reboot the device and try downloading the application again.
7. Remove the application from the settings
Try deleting the application in the section“Manage”. He is in“Settings” -> “Basic” -> “Storage and iCloud”.
Tap on the app that is stuck and uninstall it.
Then do a hard reset by holding down the button.HomeAndPower / sleep.
8. Hard reset
! This is a last resort to reset the device to factory state.
This means that you will lose all your data and settings. So, before doing this, back up via iTunes or iCloud.
Then go to the section“Settings” -> “Basic” -> “Reset” -> “Erase content and settings”.