Xiaomi asks users to return Pocophone F1 smartphones because of problems with the screen

In mid-June, Xiaomi released the latest MIUI firmware with the number 10.3.5.0 for Pocophone F1 smartphones. But after that

company updates have to return the "broken" gadgets.

What happened

The fact is that some of the updated Pocophone F1 have problems with the screen. The display freezes, does not respond to user presses, or works, but with a delay.

Head of Pocophone Unit Alvin Tse (AlvinTse) admitted that such a problem really exists. But to find out what really happened - Xiaomi needs to study and test such smartphones.

Therefore, the owners of Pocophone F1 with a "flapping" screen are encouraged to send smartphones for testing. But in advance by email [email protected] it is necessary to send the user ID, contactinformation, description of the problem, video or screenshots showing the failure. If this particular device helps Xiaomi solve the problem, its owner will be contacted and further instructions will be explained.

Perhaps, as a compensation, users will be given new smartphones.

Recall, Xiaomi launches the Mi Pilot MIUI program and is looking for owners of Pocophone F1, who agree to test Android Q.